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Send your flower order for Montfaucon online from abroad; preparation and delivery take place locally. For a personal gift, let the recipient’s tastes guide your choice of flowers and consider whether a relaxed, romantic or more formal style would suit them. Payment is taken online in your own currency. Include a personal card message at no extra cost, with the wording reproduced exactly as you enter it. Before confirming the order, check the spelling of names and sign the message as you want the recipient to read it, especially when ordering for someone else.
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Use the full destination address on the order: street and number, postcode and town, followed by the recipient’s name and contact number. Supply any necessary door code as part of the delivery instructions.
For a service at St-Jean Baptiste, ask which entrance is used for flowers and how early a tribute should be there. Flowers for a service at Église évangélique Mennonite are usually taken in beforehand; the parish office can say how early the church is able to receive them.
If a flower is unavailable, its replacement keeps the style and is of equal or greater value.
A preferred delivery time can be requested, but it is not a guaranteed appointment, so an order should not be planned around arrival at an exact hour. Use the order notes to explain any timing request.
You can pay online with Visa, Mastercard, American Express or PayPal.
If the recipient is not home, the florist usually contacts them to discuss the delivery; a further delivery attempt may be arranged.
For someone who is travelling, use a hotel, workplace or home address where they will be after arrival, rather than trying to meet them mid-journey; confirm where the recipient will actually be on the intended date before choosing the delivery destination, especially when their plans include a change of hotel or an onward journey.
If you cannot visit a guest at Auberge de la Gare, check flower acceptance with the hotel and use the reservation name when ordering.
For a table booked at Couleurs du Terroir, flowers are usually handed over at reception rather than carried to the table, so agree with the restaurant beforehand when and where they should arrive.
The listed gift categories include dried flowers, silk flowers, gift baskets, plants, chocolates, perfumes, wine, champagne, preserved roses and balloons; check the selected product’s availability when ordering.
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