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Send your flower order for Redcastle online from abroad; preparation and delivery take place locally. For a personal gift, let the recipient’s tastes guide your choice of flowers and consider whether a relaxed, romantic or more formal style would suit them. For payment, checkout uses your own currency. A free card message is included, with your wording kept exactly as you write it. Before confirming the order, check the spelling of names and sign the message as you want the recipient to read it, especially when ordering for someone else. Local landmarks such as World War One Memorial are how the town is usually described, though a delivery is routed by street, number and postcode rather than by landmark. People locate the town by Oamaru South African War memorial in conversation, but an order is matched to a street and a postcode, so give the full address of the destination.
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Use the full destination address on the order: street and number, postcode and town, followed by the recipient’s name and contact number. Add the building’s entry code to the delivery details when a code is needed. For a recipient whose address is in Awamoa, keep that place name in the address you enter.
Check that 1928 Cottage in Central Oamaru can accept flowers for the guest before ordering, using the reservation name to identify them. For flowers addressed to a guest at Brydone Hotel Oamaru, first ask the hotel whether it accepts deliveries and use the guest’s reservation name in the order.
A delivery for Waitaki Boys' High School is normally received by the school office or the caretaker rather than by the person it is for, so give the recipient’s full name and, where there is one, the class or department. For a delivery to a teacher at Waitaki Girls' High School, write the name in full and add the class or year group where you know it; the office or the caretaker usually takes the delivery in, so the clearer the name, the surer it reaches the right person. When several people are giving the flowers together at Oamaru Intermediate School, put every name on the card message: it is written exactly as you type it and nobody has to be left out.
For a service at Saint Paul's Presbyterian Church, ask whether the flowers should be there before the family arrives, and where in the church they are placed.
If a flower is unavailable, its replacement keeps the style and is of equal or greater value.
You may request a preferred delivery time, but an exact hour is not guaranteed: the request is a preference rather than a booked delivery appointment. If timing matters for the occasion, describe it in the order notes.
You can pay online with Visa, Mastercard, American Express or PayPal.
If the recipient is not home, the florist usually contacts them to discuss the delivery; a further delivery attempt may be arranged.
For someone who is travelling, use a hotel, workplace or home address where they will be after arrival, rather than trying to meet them mid-journey; confirm where the recipient will actually be on the intended date before choosing the delivery destination, especially when their plans include a change of hotel or an onward journey.
A flower order for someone staying at Pen-y-bryn Lodge should use the booking name; check acceptance with the hotel first.
An order addressed to Waitaki District Council should identify the organisation and recipient’s department; ask about personal deliveries first.
When entering an address in Casa Nova, include the locality as well as the street and postcode.
A tribute addressed to Oamaru Old Cemetery should carry the name of the person it is for and the time of the service: a cemetery covers more ground than a single address.
A delivery timed for a meal at Indian & Nepalese Kitchen needs the reservation name and the sitting; ask whether an earlier drop-off suits the restaurant better than one during service.
The listed gift categories include gift baskets, plants, chocolates and balloons; check the selected product’s availability when ordering.