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Florists work Monday to Saturday, and that is the frame every order is built on. If a particular flower isn't in that morning, the florist swaps it for one of equal or greater value that keeps the same look, so the arrangement holds its scale and its colouring even when one stem inside it has changed. On a small archipelago that matters more than it does in a large city: what is in the bucket depends on what came in, and the swap is what keeps an order moving instead of waiting.
Give the complete address: the number and street, then the five-digit postcode and the town — 97500 Saint-Pierre is the shape it takes — plus a phone number for the recipient. Florists use that number to confirm availability and the exact address, which saves a delivery from circling a street of similar houses. Apartment deliveries often need a door code, so add it at checkout alongside the address and the florist reaches the door, not the lobby.
A date that crept up on you is not a lost date: choose the next delivery day at checkout and it still arrives close enough to count. Over 100 arrangements sit behind that choice, and gift baskets, plants and chocolates go to the same address on the same date, either with the flowers or in place of them. Pick the one that suits the person rather than the occasion, and set the date while you are there.
Nearly all cut flowers are imported by air or sea from mainland France or Canada through the year, as the cold, short growing season supports little to no commercial flower cultivation. Much of that stock travels the same route as mainland French shops', by way of the Rungis International Market. Roses, lilies, carnations, tulips and chrysanthemums are the stems you will usually see, arranged in the simple French-style hand-tied bouquets, modest in scale, that mainland shops make, wrapped in paper with eucalyptus, fern or pittosporum worked through them. For a funeral, white flowers and wreaths follow French tradition, and formal pieces need 24-48 hours' notice.
Mother's Day (Fête des Mères), the last Sunday of May, or the first Sunday of June if it coincides with Pentecost, and Valentine's Day on February 14 are the exception to the usual schedule — florists open for the big flower days, so your order can arrive even when the date falls on a Sunday. Order at least 48 hours ahead for either. On All Saints' Day (Toussaint), November 1, chrysanthemums and wreaths are placed on graves, and that association keeps chrysanthemums out of everyday bouquets, as it does in mainland France. At Christmas, December 25, poinsettias and seasonal arrangements go into the house.
Someone mid-journey — at an airport, railway station or cruise terminal — is almost impossible to reach with a delivery. Send to their hotel, office or home address instead, timed for after they arrive, so there is a fixed place to go and somebody there to take them in. If the recipient isn't home when the florist calls, they will typically ring them or arrange a redelivery.
Checkout is in your own currency, paid securely online, in about the time it takes to choose between two bouquets. Every order includes a free card message, printed exactly as you write it, so the wording that reaches them is yours down to the punctuation and not a florist's paraphrase of it. Write that part before you pay, while you still know exactly what you want it to say.
Yes. You can pick any future delivery date at checkout, which is the safest option around busy periods, and the calendar only offers dates the florists can actually work.
You can request a preferred time slot, but exact times cannot be guaranteed — deliveries follow the local florist's routes and workload for the day. The delivery date you select at checkout is honoured.
Acceptance depends on the hospital and ward — check before ordering; otherwise delivery goes to reception. Use the hospital's own city and full address, with the patient's full name and, where possible, the ward or room.
Yes. Include the guest's full name and, if you can, their arrival date or booking reference so reception can match the delivery to the right guest.
Yes — include the company name and, if you know it, the floor or department, and the delivery goes to reception. Workplace deliveries should arrive within office hours, so choose a day the recipient is in.
Yes. Include the resident's full name and, where possible, the floor or unit. It is worth checking the residence accepts flower deliveries; reception will usually pass them on.
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